Sewage Cleanup and Restoration

Water backup from the sewer can be very dangerous. The water is unsanitary and may contain things that should be handled by professionals. Here are some tips for when dealing with a sewage backup.


Avoid all contact with the sewage and items contaminated by the sewage.

Wash your hands thoroughly after coming into contact with anything that may have been contaminated.


Spread the contaminated water by walking through the damaged or wet areas.

Turn on air conditioners if there is a possibility of spreading something through the air.

Use household fans to dry the structure

Use personal cleaning products to clean up the exposed areas.

Sewage backup needs to be handled by special equipment during the cleanup process and SERVPRO® of Washington/Woolwich has the training and equipment to make sure it is done correctly. Make SERVPRO® of Washington/Woolwich your first call.

Sewage Backup or Toilet Overflow? Call Us Today – (856) 241-9997

There are three major types of contaminated water. SERVPRO of Washington / Woolwich will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.