5 Questions to Ask Before Hiring a Professional Cleaning Service

11/12/2024 (Permalink)

While a cleaning service sounds very appealing to homeowners who are tired of spending all their time tidying up the house, the process can be quite intimidating as well. A majority of homeowners are unsure of what they are looking for in a professional cleaning service, and why hiring this company would be beneficial for them.

If you are planning to hire a cleaning service but are unsure of whether they are competent enough for the job, you can choose to ask them a few important questions before signing the hiring a contract. Here are 5 questions to ask before hiring the cleaning service for your home:

1. What cleaning tasks will be included?

Since you are paying a significant amount of money to the professional cleaning service, it is important to know all the services that will be provided. You can ask the company to provide you with a schedule that details all the daily tasks included in their typical cleaning routine and whether they are willing to add certain additional tasks such as garage cleaning or window cleaning.

2. What products do you use?

Disinfectants and other cleaning products contain a large amount of chemicals. When you hire a professional cleaning service, it is important to know the products that they will be using around your house and the ingredients that the products contain. This is particularly important if you have toddlers in your home or elderly people who may be sensitive to certain chemicals. It is also important to clarify whether the cleaning service will bring their own products or if you have to purchase them for your home.

3. How and when will you access the house?

Most professional cleaning services prefer to clean houses early in the morning – and you may be at work during those hours. Before you hire the service, it is important to consider how they will access your house and whether it is safe to let them clean the house in your absence. If you are not comfortable with this scenario, you can ask them to adjust their cleaning schedule accordingly to ensure that you are present at home. If you are comfortable with giving them access in your absence, you should discuss how they will access the house – with a key, through the garage door, or with a passcode at the gate.

4. How much experience do you have in cleaning?

It is important to only hire a cleaning service that has experienced staff. This provides less room for any accidents around your house or errors in cleaning methods. In terms of experience, you can ask the company how their staff is hired and whether they provide any special training to the cleaners once they are hired.

5. Is the company insured?

Lastly, you should always inquire whether the professional cleaning company has liability insurance in order to protect the cleaners. This is necessary to keep everything in your home safe from theft and protects you in case a cleaner gets injured on your property. Having insurance papers will help you have complete peace of mind as the professional cleaners clean your entire house thoroughly and properly.